GENERAL

What is the "Place Market"?

A market is a place where people buy from other people. It's like a local market, but with one difference: you can buy and sell online without even leaving a room. More than that, here you can also find jobs or request services from Nigerians near you.
Basically, everything you need is at Loja. Just type in search

Do you have any stores?

No, because we are not a store. Loja is the market - here you can sell your stuff, buy real products find a job or services you need. Any deal you make, you make with people. And we exist just to help you know. Do you have a delivery? No we do not. But you can always discuss with the seller a comfortable way to deliver. Posting on Loja Ad Limits at Loja As a registered user, You can post 3 ads for free, To post more than 3 ads, you must become a premium member.

How to post an ad on Loja Posting ads on Loja is easy and fast, just follow the following steps to proceed:

1. Click on SELL
2. Fill in all the information about your item such as title, category, region, description, price and add photos (At least three photos are required for cars and phones).
3. After filling in the required fields, click on the “Publish” button.
4. After posting your ad, you will be immediately redirected to our registration page (if you are not a registered user). You will have to fill in all required fields and click the ‘Register’ button at the bottom of the page.
5. Your ad will be published shortly, once the moderation process is complete.
6. Once your ad is live, you will receive an email notification.
7. Be ready to receive lots of calls from your potential buyers. Good luck with your sales!

What happens after I post my ad?

1. Our moderators will review your ad very carefully and if all fields are filled in correctly, it will be activated shortly.
2. You can find your ad on our website only when it has been approved by our moderators.
3. You will receive an email notification when your ad is active. If there is something wrong with your ad, you will be notified about this and any errors will be specified so that you can edit your ad accordingly.
4. After posting your ad, you can edit it again if necessary and post again. Once completed, your ad undergoes moderation before being activated on the site.
5. You can delete or close your ad anytime you want. You just need to click on the close button located below the ad.
6. You must not post ads with the same content. They will be considered duplicates by our moderators and will not be activated on the site.
7. You can always manage your ads by logging into your Loja account and clicking My ads.

Posting Rules

The following rules are required while you are posting ads on Loja:

1. Every ad must have an accurate title.
2. Every ad must contain only exclusive images (obtained by the seller and not downloaded from the Internet), without any contact information or watermark.
3. Every ad must contain images. (Images with phone numbers will not be approved)
4. Make sure you choose an appropriate category. Be mindful when choosing a category for a job proposal and/or resume.
5. The prices of your items must match the actual prices of similar products.
6. All products and / or services posted must be located in Nigeria
7. All items and products must be legally permitted.
8. Each item for sale must be posted separately. You cannot post multiple products in the same ad.
9. Every ad must contain a brief and clear description.

Tips for creating an effective ad

If you really want to create a great ad, we highly recommend following the instructions below:

1. Use a clear title that includes the name of the item you sell. Try to make your headline attractive and attractive.
2. Set an appropriate price for your item to get your ad approved. If the price is not relevant, it can be lowered. Be sure to carry out some investigation into the pricing of a specific item.
3. Your product description should be informative enough and should not contain any false information about your product. product or service.
4. Upload only exclusive, high-quality photos of your items, taken by yourself and not downloaded from the Internet. The better photos you add, the more attractive your ad will be to potential buyers and the more leads you'll receive of potential buyers.
5. Provide the correct contact details so that potential buyers/customers can get in touch with you easily. try to answer all incoming calls or to call back your customers as soon as available.
6. Try to fill in all fields on your profile page, as well as on your ad, so that your customers have access to it. of all necessary information about you as a seller and the products you sell.
7. The better rank you have on our site, the more likely you are to attract many buyers. remember it is important to build trust in your company. Your rating depends on the number of positive / negative feedback received. from your previous customers.
8. Make your ad as secure as possible. Underline that no down payment is required and be ready to list those delivery services that require payment upon delivery of the ordered product.

Ad Management

My ad was declined. Because?

There are several reasons why your ad may be declined by our moderators:

1. You tried to post multiple items in one post. It is not allowed to do this. Each item for sale must be posted separately, an ad - a product. Follow this simple rule to get your ad activated soon.
2. The images you upload contain contact numbers. We do not allow posting these types of photos. Please add photos that make does not have any phone number for your ads to be activated on Loja.
3. There are certain restrictions on the prices that users can set. Please enter an appropriate price for your ad to be approved. If the price is not relevant, it can be lowered. Be sure to carry out some investigation of a market value of an item you intend to sell.

How to share ads on Facebook, Whatsapp or Twitter?

Log in to your Loja account, go to My Ads, click on the ad you want to share, scroll down until you see Facebook,
whatsapp or twitter icons, click a specific icon to be able to share the link.

Items prohibited in Loja

Users must comply with all applicable laws, the Terms of Use and all published Platform rules and policies. Here is a non-exhaustive list of products and services that are prohibited from promoting on Loja:

1. Narcotics, steroids and any drugs or medications that require a prescription from a licensed medical specialist
2. Weapons
3. Military / Police Restricted Items
4. Human Organs
5. Illegal / Pirated Copies
6. Stolen Property
7. Code Capture and Burglary Devices
8. Electronic Equipment Prohibited by Law
9. Sexual Orientation Services
10. Loans, Money Transactions, Bitcoin
11. Multilevel Marketing, Pyramid and Matrix Programs
12. Jobs in Network Marketing and "Home Business"
13. Products (goods or services) prohibited from selling by law, in particular:

• Any goods, sale, distribution or advertising that are prohibited or restricted by the Law of Nigeria
• Any goods, sale, distribution or advertising prohibited by applicable law in Nigeria;
• Any goods that do not comply with the quality standards and requirements imposed on such goods by the applicable legislation of Nigeria;
• Any products that are represented on the label or described as a treatment, prevention or cure for diseases, disorders or abnormal physical states specified by applicable law in Nigeria.

If you noticed any ad promoting Prohibited Items on Loja, please report it through “Report Abuse” link available in each post.

How long will my ads stay on the site?

Your ads remain on the site for 1 to 3 months (from the last update date) before being automatically deleted or even you decide to disable them. Please note that you can update your ad if your item has not sold.

For Sellers

How can I sell at Loja?

Publish your ads on Loja quickly, just follow these steps to proceed:
Notes: If you are not a registered user, the first step will be registration.

1. Click on the "Sell" button;
2. Fill in all information (add at least 3 photos for cars and phones);
3. Choose a suitable category, upload your photos and write a clear title with a full description of your item. After that, enter price, select attributes and submit your ad for review!

After filling in the required fields, click on the "Publish Ad" button;
After completing all these steps, our moderators will check your ad.
Once your ad is live, you will receive an email notification.
If something goes wrong, we'll specify any errors you should edit.
That's all you have to do!
Welcome to our great Loja Fam!

I posted my ad, but I can't find it on Loja. Because?
In the beginning, don't worry! If you have already faced such a situation, we recommend:

1. Wait a while before your ad goes into moderation. It is quite possible that our moderators are checking your ad and it will appear in search results in a few hours.
2. Check your inbox. There you will receive a notification when your ad goes live. Furthermore, if there's something wrong with your ad, we'll specify any errors you should edit.

Important! If you make any changes to your ad, you should go through moderation again.
We will not temporarily show it in the search results.
You can always manage your ads, just login to your Loja account and click on My ads.

Are there any rules regarding the publication of advertisements in Loja?

1. You must add a precise title for each ad;
2. Be sure to add a brief and clear description, without any false information;
3. Every ad must contain only unique images (taken by you) without any contact information or watermarks.
4. Make sure you choose an appropriate category. Be careful when choosing a category for a job offer or a résumé. If you mention the wrong category, we can't approve your ad.
5. The prices of your items must match the actual prices of similar products.
6. Provide the correct contact details so that your potential customers can get in touch with you easily. Try to answer all incoming calls or call your customers back when possible.
7. All products and services posted must be located in Nigeria.
8. All items and products must be legally permitted.
9. Post all items for sale separately. There is a rule: “1 ad = 1 article”.
10. Create different ads. If there are identical ads, we consider them to be duplicates and we will not approve.

My ad was declined. Because?
Don't worry, let's work this out together! Our moderators may refuse your ad for several reasons:

1. You tried to post some items in an ad. It is not allowed in Loja. You must post each item separately: 1 ad = 1 product.
2. You have posted nude photos or images that contain contact details, watermarks, etc. We do not allow you to post this type of photo. Please remove them and add real photos of the item you intend to sell.
3. You have set the irrelevant price for your item. Make sure you do some market value research and enter an appropriate price for your ad.

Follow these simple rules and our moderators will activate your ad in a short amount of time.

Can I share ads on social media?
Yea! It helps a lot to find more customers. If you want to share the ad on social media, please follow these steps:

1. Log in to your Loja account;
2. Go to My Ads;
3. Click on the ad you want to share;
4. Scroll down until you see Facebook, Whatsapp or Twitter icons;
5. Click on a specific icon to be able to share the link.

That's it! Now all your friends on social media know about the item you sell!

How long will my ads stay on Loja?
Your ads remain on the site for 1-3 months (from the last renewal date) before are automatically deleted or until you decide to disable them.
Please note that you can update your ad if your item has not sold.

What can I do to sell better at Loja?
We've prepared for you some advice on how to sell like a pro:

1. Pay attention to details
Take the relevant photos of your products, write a clear and detailed description and fill in all the fields in your profile. All of this will help your customers learn more about you. and your product.
2. Make your ad as risk-free as possible
Remember that you cannot ask for prepayments and be ready to list these delivery services, which assume payment upon arrival of the product.
3. Respond quickly
Don't make your buyers wait too long for your answers. Go online or sign up for Boost packs to always receive SMS notifications about new messages.
4. Pay attention to your rating
Feel free to ask your customers to leave feedback on their work - the most positive comments you have, the more chances you have to attract many buyers.
Use Premium Services to get up to 80x more customers!
To sell faster, use specific tools!

For buyers
How can I buy something on Loja?

To shop at Loja, you need to follow our simple guide:
1. Search for the item
Use a search panel with filters and find what you need so you can choose exactly what you're looking for.
2. Contact a seller
You can chat at Loja or call the seller over the phone and arrange a face-to-face meeting, discuss some details or negotiate a price.
3. Pick up your item or request delivery
We check our sellers carefully, but it's always better to double check, right? Meet with the seller in a public place and make sure you pay only after you receive the item.
4. Leave your opinion about the seller
Feel free to tell us about your experience: write your feedback on the seller page. Other buyers will thank you one day ;)

How to leave feedback about the seller? If you would like to leave feedback, please follow the instructions below:

1. Click on the "Leave Comments" button, which is found in each ad;
2. Provide detailed feedback about the seller (the seller has been polite to you, you are satisfied with the purchase, etc.);
* Please note that all Loja users will see your comments.
Let's build a safe business community together!

Should I pay before or after?

We are the place that connects buyers and sellers and helps them find each other. You'll be doing business with different people, so it's best to discuss these things directly with each salesperson. However, we recommend not sending prepayment and not paying in advance. You can set up a face-to-face meeting in a public place, evaluate the product and - if you're satisfied - pay for it.

How can I protect myself from being tricked? We are highly security focused and try to resolve any issues in the short term. Please check out the general tips on how to shop safely:

1. Meet with vendors face to face in a public place
Check the quality of the item and make sure it meets your expectations before making payment.
2. Never provide your financial information that could be misused
Be aware of and avoid scams and fraud such as fake payment services, requests for fees or using money transfer services.
3. Be careful and check the company's background twice
o Do not submit any upfront fees for a job application;
o Do not go to remote or unfamiliar places for an interview;
o Do not disclose any personal information such as bank account number or photocopy of your identity document.
4. Use common sense
Please avoid anything that sounds too good to be true, such as unrealistically low prices or promises of quick cash.

How can I be sure that I will receive what I requested

We try to check our sellers carefully, but it's almost impossible to guarantee every one of them. Expectations are important, and to avoid disappointment, we strongly recommend that you meet with sellers face to face in a public place. Please review the product first and pay for it only if you are satisfied.

How to find a job at Loja?
With Loja, it's no longer difficult to find work. You can select the job category and choose:

1. your preferred salary range;
2. type of work you need (full-time, part-time, contract or internship);
3. convenient location
In addition, you can submit your resume in the Job Search - Resume category.
To do this, follow the instructions:
1. Click on the "Sell" button;
2. Choose the category "Job Search - Resume" and the appropriate "Subcategory" (sphere);
3. Fill in all relevant information such as job type, employment status, previous work experience, skills, etc.;
4. After filling in all the fields, click on the "Publish Ad" button.
and then employers will look for you!

How to find a candidate at Loja?
Do you find it difficult to find an ideal candidate? We are ready to break this stereotype!

1. To make this task easier, do the following:
2. Choose the category "Job Search - Cv" and configure the filters (location, gender, age, type of job, expected salary, etc.)
3. That's it! You can now see a list of potential candidates!
Or you can post the vacancy and wait for candidates to register! You can find step-by-step instructions here.

How to post a job on Loja? and then employers will look for you!

How to find a candidate in Loja?
Do you find it difficult to find an ideal candidate? We are ready to break this stereotype!

1. To make this task easier, do the following:
2. Choose the category "Job Search - Cv" and configure the filters (location, gender, age, type of job, expected salary, etc.)
3. That's it! You can now see a list of potential candidates!
Or you can post the vacancy and wait for candidates to register! You can find step-by-step instructions here.

How to post a vacancy on Loja? You can post a job opening with just a few clicks:

Notes: if you are not a registered user, the first step will be registration.
1. Click on the "Sell" button;
2. Choose the "Jobs" category and the appropriate "Subcategory" (sphere);
3. Fill in all relevant information such as company name, type of work, responsibilities, required work experience, skills, etc;
4. After filling in all the fields, click on the "Publish Ad" button.
Once your ad is live, you will receive an email notification.
If something goes wrong, we'll specify any errors you should edit.
Ideal candidates are waiting for you!

How to leave comments or report illegal activity
How to leave feedback about the seller or report illegal activities on the Loja website?

If you want to leave comments about your shopping experience at Loja, click the Leave Comments button available in each advertisement on our website. Provide detailed feedback about the seller and note that your feedback will be visible to all Loja users.
You can also report illegal/fraudulent activity if you find anything suspicious about the seller or their ad. Your feedback will be immediately redirected to Loja support managers and we will block the seller if he proves to be a scammer.

Email notification
How to unsubscribe from push notifications?

To unsubscribe from our push notifications, you must enter your profile and go to Menu - Notifications.
To continue, choose Manage notifications. Choose Off / On to enable / disable Loja notifications. Once chosen, click Save Settings.