Terms of Service

Loja.ng is a Nigerian marketplace where people and businesses publish listings, offer services and contact one another. Loja.ng provides the platform; buyers and sellers remain responsible for their conversations, inspections, agreements and transactions.

You must provide accurate account information, keep your sign-in details secure and use the platform lawfully. You are responsible for activity carried out through your account.

Listings must be accurate, placed in the correct category and use photos or information you have the right to publish. Prices, condition, location and availability must not be misleading.

Loja.ng may review, reject, limit or remove listings that breach platform rules, appear fraudulent, contain prohibited content, infringe another person's rights or create a safety risk. Approval does not guarantee the quality, ownership or legality of an item or service.

Seller verification is an optional trust process with identity, selfie, business and payment requirements shown during submission. A verification payment does not guarantee approval. Information and proof submitted for verification must be genuine and may be reviewed by authorised Loja.ng staff.

Any fee that applies to posting, verification or promotion is displayed before payment. Payments and uploaded proof may require confirmation before the related service is activated. Do not submit false, reused or altered payment evidence.

Promotions improve placement or visibility for their stated period but do not guarantee enquiries, sales or a particular number of views. A promotion for a listing awaiting review may remain queued until that listing is approved.

All payments made for seller verification and promotion services on Loja.ng are non-refundable. Once a verification or promotion payment has been successfully processed, the payment cannot be refunded, including where a user subsequently decides not to proceed, does not use the service, or no longer requires the service.

You must not use Loja.ng for scams, fraud, impersonation, harassment, unlawful goods or services, stolen property, deceptive pricing, spam, malicious software, account abuse or attempts to bypass platform safeguards.

Never misuse another person's personal information, payment evidence, identity document, images or account. Reports may be investigated and relevant content may be restricted while a review is underway.

Loja.ng may reject content, restrict features, suspend or terminate an account where necessary to enforce these terms, protect users, comply with law or respond to security and abuse concerns. Existing payment and activity records may be retained where required for review, security or record-keeping.

Exercise care before completing a transaction. Inspect items, verify information and meet safely. Loja.ng does not take possession of listed items and is not a party to agreements made directly between users.